Hi everybody,
I'm new with otrs.
We have installed otrs sinds one week and starting to test it.
before today, it was working correctly, we can send e-mail to otrs and it
create ticket etc....
but sinds today, otrs cannot send outside e-mail.
Otrs is configured to get and send mail from our exchange server.
If i create a ticket with the customer interface, it send notification to the
users (technicians) but not to the customers.
Whe have the error "Can't send to: [EMAIL PROTECTED] Enable debug for more
info!"
i've tested to connect to the exchange account with my outlook and i can send
e-mail with no problem...
does anyone have a idea what can be wrong??
If you need more info ask me.
Thanks in advance.
Karl
_________________________________________________________________
Découvrez Windows Live Hotmail, l'expérience ultime de messagerie en ligne!
http://get.live.com/mail/overview
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
