aix tiger wrote:
Is it not possible to generate similar kind of reports from sql queries ?? Offcourse , in that we have to know the tables and column information related to OTRS database...
I'm pretty sure that it is possible to generate similar reports using SQL queries. I don't know if the OTRS database schema is documented, but browsing the database should give you some ideas of what data is available where.
Nils Breunese.
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