I found this post to be very helpful :
http://www.opensubscriber.com/message/[email protected]/6822335.html
Also these : http://www.opensubscriber.com/search?q=otrs+ldap&c=510
Matthew Joyce
02 9382 0051 | IT Manager | Children's Cancer Institute Australia for
Medical Research
________________________________
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Pussy da Silva Green
Sent: Monday, 25 June 2007 6:26 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] ldap customer auth
Hello,
I'm having some troubles to configure my OTRS no authenticate
the users via LDAP. Can you send me some URLs that guided you and,
perhaps, you config files?
Cheers,
On 6/23/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
Hello,
I've ldap authentification set up and working perfectly
(thanks to all those whose tutorials were available by Google).
Now I'd like (but perhaps this is simply not possible ?)
to let customers login from another LDAP server (AD actually), I can see
them from an admin login but when they try to login it just looks in the
first LDAP server (I must point out that these ADs are completely
autonomous and unrelated).
It would be great if it is possible but even without
OTRS is fantastic !
Thanks in advance,
Adam
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