I'm setting up the OTRS Ticket system at my office at my office as an HELP
Desk system, still trying to figure it out...
I have a couple of issues:
1. when i am composing an email to send it keeps giving me the email
address as [EMAIL PROTECTED] can you please let me know were i go to change
this email address, i thought it was in ADMIN::System Address; i put in the
email address i want to use there and made the localhost one invalid but
every time i test the compose or fwd it keeps giving me the [EMAIL PROTECTED]
2. In the Package Manager, i have installed (i think) the survey package, my
question is how do deploy the survey questionair i setup so others can
see/use it?????
3. I am running otrs ticket system on a windows xp machine, is there any
drawbacks to this i should be aware of, such as apache server/mysql hangup
on me, have not encountered any such issues yet but they i a have not setup
the entire thing as yet.
Angella
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