All,
I am trying to get the FAQ module to install on our installation of OTRS
and am getting the following sequence of errors:
Notice: No Such Package FAQ-1.2.4!
Error: ERROR: duplicate key violates unique constraint "groups_name_key"
Notice: Group: 'faq_admin' ID: '10' created successfully (1)!
Error: ERROR: relation "faq_category_group" already exists
this is on OTRS 2.2.0 rc1 . Previously we had installed FAQ 1.2.2 but
found it not to be working - this is why we tried the upgrade.
I am certian that there will be responses that center around the use of
the rc1 release instead of the final release - we know that there could
be some issues, but we had to use the rc1 release as the production
version because of vacations/leave within the group. We do plan to move
to 2.2.0 final soon, but we cannot at this time.
Thanks,
-Jason
--
Jason Hill
[EMAIL PROTECTED]
ISU Veterinary Teaching Hospital
Ames, IA 50011
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