Have you tried using blank password for user root on installing OTRS
database?
A s far as I remmeber, when I installed a test version on a Windows machine,
it seemed that installer didn't change the root mysql password, even if it
prompted me for a new one, so I had to use the default blank password.
Donnow if it's your case, too
----- Original Message -----
From: <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Sunday, July 08, 2007 12:11 PM
Subject: [otrs] Database access denied for user "root" on installing
2.2.1Win32
I'm just trying to install on a Windows machine, but the system
stopped me at the very beginning. It did not get past step two[1] and
could not create a database.
As the system suggested, I opened a detailed bug[2]
I'm new to otrs, and I could not find real documentation about issues
and features.
Does anybody please have a suggestion?
Thanks
Luigi
[1] http://doc.otrs.org/2.1/en/html/c238.html#installation-on-windows
[2] http://bugs.otrs.org/show_bug.cgi?id=2039
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
