hi all
i have just installed otrs on windows sbs 2003. i am getting an error while trying to send an e-mail from the otrs system. i changed all the smtp settings in sysconfig.
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Error: Can't connect to mail.allergymatters.com: Unknown error! |
| Comment: |
|
| Bug Report: |
Message: Can't connect to mail.allergymatters.com: Unknown error!
Traceback (5544):
Module: Kernel::System::Email::SMTP::Send (v1.12) Line: 120
Module: Kernel::System::Email::Send (v1.28) Line: 490
Module: Kernel::System::Ticket::Article::ArticleSend (v1.142) Line: 1596
Module: Kernel::Modules::AgentTicketCompose::Run (v1.30) Line: 362
Module:
Kernel::System::Web::InterfaceAgent::Run (v1.22) Line: 670
Module: ModPerl::ROOT::ModPerl::Registry::D_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47
Module: (eval) (v1.81) Line: 203
Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
" name=comment> |
| Traceback: |
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Mon Jul 9 14:26:52 2007
Message: Can't connect to mail.allergymatters.com: Unknown error!
Traceback (5544):
Module: Kernel::System::Email::SMTP::Send (v1.12) Line: 120
Module: Kernel::System::Email::Send (v1.28) Line: 490
Module: Kernel::System::Ticket::Article::ArticleSend (v1.142) Line: 1596
Module: Kernel::Modules::AgentTicketCompose::Run (v1.30) Line: 362
Module: Kernel::System::Web::InterfaceAgent::Run (v1.22) Line: 670
Module: ModPerl::ROOT::ModPerl::Registry::D_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47
Module: (eval) (v1.81) Line: 203
Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
Module:
ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
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this is the error i am getting.i am not able to send e-mails as well.
can anybody help?
thank you
|
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