Ron did you ever find a solution to this?
 
I'm having the same problem as well - when this occurs apache stops, and
thus so does my helpdesk.
 

        [Mon Jul 16 22:35:28 2007] [notice] Child 10852: Process exiting
because it reached MaxRequestsPerChild. Signaling the parent to restart
a new child process.
        [Mon Jul 16 22:35:28 2007] [notice] Parent: Received restart
signal -- Restarting the server.
        [Mon Jul 16 22:35:28 2007] [warn] (OS 10038)An operation was
attempted on something that is not a socket.  :
setsockopt(SO_UPDATE_ACCEPT_CONTEXT) failed.
        [Mon Jul 16 22:35:29 2007] [notice] Child 10852: Released the
start mutex
        [Mon Jul 16 22:35:30 2007] [notice] Child 10852: Waiting for 250
worker threads to exit.
        [Mon Jul 16 22:35:30 2007] [notice] Child 10852: All worker
threads have exited.
        [Mon Jul 16 22:35:30 2007] [notice] Child 10852: Child process
is exiting
        [Mon Jul 16 22:35:35 2007] [notice] Apache/2.2.4 (Win32)
mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations
        [Mon Jul 16 22:35:35 2007] [notice] Server built: Jan  9 2007
23:17:20
        [Mon Jul 16 22:35:35 2007] [crit] (22)Invalid argument: Parent:
Failed to create the child process.
        [Mon Jul 16 22:35:35 2007] [crit] (OS 6)The handle is invalid.
: master_main: create child process failed. Exiting.
        [Mon Jul 16 22:35:35 2007] [notice] Parent: Forcing termination
of child process 36 

Also, while I'm looking at the console occationally perl.exe crashes on
occation - this doesn't seem to stop apache at that time however.
 

________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Dan Gardiner
Sent: July 17, 2007 03:44
To: 'User questions and discussions about OTRS.org'
Subject: RE: [otrs] Apache ERROR: MaxRequestsPerChild


I'm also observing the same behaviour.... 
 
We are testing OTRS 2.2.1 over Windows XP 
 
[Fri Jul 13 13:27:41 2007] [notice] Child 3884: Process exiting because
it reached MaxRequestsPerChild. Signaling the parent to restart a new
child process.
 
 so I'm eagerly watching this thread in case someone has dealt with this
succesfully....

________________________________

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
pri pri
Sent: Tuesday, July 17, 2007 06:25 AM
To: [email protected]
Subject: RE: [otrs] Apache ERROR: MaxRequestsPerChild



hi there..

i am encountering the same problem. did u find a solution for this
problem. if you do please let me know. 

thank you



 

        
________________________________

        From: "Ron Plasse" <[EMAIL PROTECTED]>
        Reply-To: "User questions and discussions about OTRS.org"
<[email protected]>
        To: <[email protected]>
        Subject: [otrs] Apache ERROR: MaxRequestsPerChild
        Date: Wed, 27 Jun 2007 17:09:19 -0700
        
        

        Hello,

         

        I am new to OTRS and I am trying to get my test environment
stable before rolling it out to our technical support team for help desk
operations. Apache is exiting unexpectedly after approximately 3 hours
when I have two agent clients connected to the server with the QueueView
page displayed. The page is refreshing on a 2 minute interval in each
Internet Explorer window. If I dont have any agents connected then
Apache does not exit unexpectedly. I have not changed the Apache
configuration from what the installer configured. The Apache error log
is below from the time Apache was started till the time it exited. I did
a search on Google and it looks like other users have had similar
issues, but all the text is in German and all I can make out is the
Apache logs. Hopefully someone has a solution.

         

        I have installed OTRS 2.1.7 using the installer
otrs-2.1.7-001-win32.exe into the following VMWare Server environment.

         

        -          Windows Server 2003 R2

        -          768 MB of RAM

        -          100 Mb LAN

        -          20 GB C: drive

         

        [Wed Jun 27 12:04:33 2007] [notice] Apache/2.2.4 (Win32)
mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

        [Wed Jun 27 12:04:33 2007] [notice] Server built: Jan  9 2007
23:17:20

        [Wed Jun 27 12:04:33 2007] [notice] Parent: Created child
process 2028

        [Wed Jun 27 12:04:43 2007] [notice] Child 2028: Child process is
running

        [Wed Jun 27 12:04:43 2007] [notice] Child 2028: Acquired the
start mutex.

        [Wed Jun 27 12:04:43 2007] [notice] Child 2028: Starting 250
worker threads.

        [Wed Jun 27 12:04:43 2007] [notice] Child 2028: Starting thread
to listen on port 80.

        [Wed Jun 27 15:26:37 2007] [notice] Child 2028: Process exiting
because it reached MaxRequestsPerChild. Signaling the parent to restart
a new child process.

        [Wed Jun 27 15:26:37 2007] [notice] Parent: Received restart
signal -- Restarting the server.

        [Wed Jun 27 15:26:38 2007] [notice] Child 2028: Released the
start mutex

        [Wed Jun 27 15:26:45 2007] [notice] Apache/2.2.4 (Win32)
mod_perl/2.0.3-dev Perl/v5.8.8 configured -- resuming normal operations

        [Wed Jun 27 15:26:45 2007] [notice] Server built: Jan  9 2007
23:17:20

        [Wed Jun 27 15:26:45 2007] [crit] (22)Invalid argument: Parent:
Failed to create the child process.

        [Wed Jun 27 15:26:45 2007] [crit] (OS 6)The handle is invalid.
: master_main: create child process failed. Exiting.

        [Wed Jun 27 15:26:45 2007] [notice] Parent: Child process exited
successfully.

        [Wed Jun 27 15:26:47 2007] [notice] Child 2028: Waiting for 250
worker threads to exit.

        [Wed Jun 27 15:26:47 2007] [notice] Child 2028: All worker
threads have exited.

        [Wed Jun 27 15:26:47 2007] [notice] Child 2028: Child process is
exiting

         

        Thank you in advance for any help that can be provided.

         

        Thanks,

         

        Ron

        
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