Re: [otrs] Sub categories in OTRS?

[Nils Breunese (Lemonbit)]

Markus Uelzer wrote:

Would it be possible to have subqueues of subqueues?

In the meaning a hirachry like "English tickets" -> "Product: XYZ" - > "Technical Support" ?

That was what I was suggesting. I haven't tried it, but I think that might be possible.

Nils Breunese.

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