Hello Maurice,

Can I conclude from your question that you have OTRS working together
with Active Directory? I am trying to  get this to work, but still do
not succeed. What is your configuration?



2007/7/27, Maurice James Ny <[EMAIL PROTECTED]>:
>
>
>
>
> At the moment I have both the database and active directory begin accessed
> by OTRS. I would like to be able to import my users from active directory
> into my OTRS database. Is this possible? When ever I try to add users to the
> database through the web interface I get an error that the user already
> exists. ( This is true they exist within active directory but not within the
> OTRS database. Whenever I check the customer_user table, its empty. I tried
> running ldap2db but it does not populate the database. Any takers on this
> one?
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>
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