I've had the same problem too.
A new instance accesses the data of the first instance.
You have to run each instance on an separate VHost and define those two 
variables once for each instance:

PerlOptions +ParseHeaders +Parent
PerlSwitches -Mlib=/var/www/yourhost.com/htdocs/test1/var/tmp/perl_pool

If you don't get it working, contact me directly. I'll publish a howto soon at 
the OTRS wiki how to do this.

Regards, Elias P.

On Monday 30 July 2007 21:29:29 Andrew Meyer wrote:
> Why would I be getting this:
>
>
>
> ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Mon Jul 30 14:18:36 2007
>
> Message: Access denied for user 'otrs'@'localhost' (using password: NO)
>
> Traceback (30676):
>    Module: Kernel::System::DB::new (v1.47) Line: 168
>    Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 150
>    Module:
> ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2ep
> l::handler (v) Line: 47
>    Module: (eval) (v1.80) Line: 203
>    Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
>    Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
>    Module: ModPerl::Registry::handler (v1.99) Line: 30
>
>
>
>
>
>
>
> Andrew Meyer
>
> Unix Systems Analyst
>
> Precision Practice Management
>
> 1300 Hampton Ave., Ste 200
>
> 314-787-0681  x39
>
> 314-565-0868


-- 
A really nice number:
"09:F9:11:02:9D:74:E3:5B:D8:41:56:C5:63:56:88:C0"

Attachment: signature.asc
Description: This is a digitally signed message part.

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/

Reply via email to