Okay, if you look under the Defaults.pm file you will see a section under the
comment "CustomerUser stuff". The customer is configured there starting with
the line "Self->{CustomerUser}".
The line that says "Map => [" is the start of parameters for the customer user.
All you have to do is add a line for the expiration date as well as add the
field into your database.
Sorry I am unsure about the rest of the question. Having it change a customer
to be invalid automatically is beyond my knowledge but possible you could
create a GenericAgent that could do this that will run once every night.
Hope that helps.
Dan King
Software Developer
Canadian Resident Matching Service
613.237.0075 ext. 241
(Toll free) 877.CARMS.42
171 Nepean Street, Suite 300
Ottawa, ON, CAN K2P 0B4
www.carms.ca <http://www.carms.ca>
------------------------------------------------------------------------------------
This e-mail message, including any attachments, is for the sole use of the
intended recipients and may contain confidential and or privileged information.
If you are not the intended recipient or this information has been forwarded
in error, please contact the sender by reply e-mail and destroy copies of the
original message. Ce message (incluant toute pièce jointe) s'adresse
uniquement au(x) destinataire(s) prévu(s) ou à une personne autorisée à le
recevoir en son (leur) nom. Il pourrait contenir des renseignements
confidentiels ou protégés. Si vous l'avez reçu par erreur, nous vous prions
d'en informer l'auteur dans les meilleurs délais, de ne pas divulguer son
contenu et de le supprimer de votre système. Merci.
________________________________
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jonathon
Sent: August 2, 2007 2:45 PM
To: 'User questions and discussions about OTRS.org'
Subject: [otrs] Adding a database field
I need to add an expiration date to the customer_user table. I need to figure
out how to add the expiration date to the Customer_User interface and
automatically set a user to invalid when that date arrives? Any ideas from
anyone on how to do this?
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/