Is there an easy way when sending the sender the notification of the new ticket creation to also CC everyone in the CC list?
That way they know the ticket was created? Thanks, _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
