If my user lost his password and he goes to "Lost your password" and request
for a new password via email through index.pl login page, he doesn’t gets a
mail for the new password. The system says "Sent new password to [EMAIL 
PROTECTED]
"

In the log I get

Aug  9 11:47:09 cms OTRS-CGI-10[3869]:
[Notice][Kernel::System::User::SetPassword] User: 'mzeeshan' changed
password successfully!

Now it doesn’t even accepts the old or blank password. I have no option but
to reset the password for that agent. 

No virus found in this outgoing message.
Checked by AVG Free Edition. 
Version: 7.5.476 / Virus Database: 269.11.8/940 - Release Date: 8/6/2007
4:53 PM
 


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