Hi, I'm not at work now so i'm not sure, but you can try to create and run a GenericAgent that select these tickets in your queue and close them.
2007/8/17, Jenkins, Robert <[EMAIL PROTECTED]>: > > > > > Hi all, > > > > Newb user here.. We have a particular queue that has about 500 open tickets > left over from a beta project. Is there a simple way to batch close all > ticketes in this queue in one action? We are running ver 2.1.2 > > > > Thanks! > > > > rob > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
