Hi Peter, Didn't find any way to edit ticket data (it is named article it seems under OTRS) once it has been added to the ticket. It would be useful sometimes :)
Laurent Minost Le mardi 28 août 2007 à 16:48 +0200, Peter Hoogkamer a écrit : > Hello, > > Is it possible to edit a ticket after it has been sent. So I make a > ticket and place it in a queue. After that I would like to edit the > content of the ticket. Say the text within this ticket. Is this > possible or should I make a new note within the ticket? > > Peter > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/
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