Hi,
There is a small but annoying problem in 2.2.2 Here is my scenario:
The otrs box uses utf8 as default charset. It connects to an oracle 10g
database uses EE8MSWIN1250 charset.
My problem is that the Agent users' data got converted in bad format.
The customers data get synchronized perfectly.
My LDAP container uses utf8 also. In Config.pm at Customers section I
use these options:
SourceCharset => 'utf8',#
DestCharset => 'iso-8859-2',
But what about the Agent section ? How can I influence the conversion
similar like above ?
And at the end the bad news : I have a test system with 2.2.1 and it
works fine with the same settings.
Regards. Sandor
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