Hello,
I've made some new queues (for example 'hardware problems') and new groups
('intern users' and 'extern users')
When I connect the queue 'hardware problems' to the group 'intern users' I
don't get an emailnotification when a new ticket is created. If the
ticketstate is changed, ticket is moved,.. I do get an emailnotification.
If I connect the queue 'hardware problems' to the standardgroup 'users' I
do get an emailnotification when a new ticket is created...
What have I done wrong, missing a parameter somewhere??
Greetings, Rene Koning
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