Hi Matas, I was thinking it was the default behaviour if you selected a Calendar with specified hours on your queue settings ? Did you check on the doc or try this please ?
Best regards, Laurent Minost Le vendredi 31 août 2007 à 10:04 +0300, Matas Labasauskas a écrit : > Hello, > > by default Ticket Age is increasing from creation moment. > Would by nice to know, is it possible to get Ticket Age increasing > only during set (9:00 - 18:00) working hours? > > thank you in advance, > > -- > Matas > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/
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