Thanks for using the LIGHT i.T. Request Tracker System. Your email has been received and a new ticket has been created.
You wrote: > > Hi, > > is there a way to use otrs for internal tickets between 2 agents? > > I tryed different ways: I created 2 new "personal" queues for each agent and > 2 new external email address to use it as the recipient address for a new > ticket, but it did not worked. Your e-mail will be answered by a human asap. Your LIGHT i.T. Team _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
