Mujtaba Karim schrieb: > HI I have an issue how can I lock a specific user to one queue > > He only have access to one queue. and not others how can I restrict a user > ???
1. Create a group for that queue (eg "Queue X only" 2. Set the specific queue to that group 3. Add the specific user only to that group (no roles, no other groups for that user) _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
