Hi, I just upgraded from 2.0.4 to 2.2.3 the other day. Most of the instructions are in the package file for the upgrade. There is a file called INSTALL and UPGRADE , whether you use the tar.gz or rpm. I would suspect that also debian would have same if using different from above. Piece of information i did not find in that file, but useful:
For the database, make sure you run the database conversion script from release-to-release. You should not jump them, i.e. 2.0-->2.1-->2.2 And, for your personal configuration, using otrs itself, save your config from inside otrs->sysconfig into a text file, and (up)load these configurations into the latest otrs you install via sysconfig as well. Very minimal file editting needed, if at all. _Thanks Richard --- Harry Cruz <[EMAIL PROTECTED]> wrote: > Hello, everyone! > > I've searched all through the Web for instructions > regarding the > OTRS upgrade in a Linux environment. I was > unsuccessful, though. > > Could anyone tell me where is this information to be > found? > > My OTRS is currently installed on a Debian System, > and was setup with a > debian package. > > Any help is appreciated. > > Best wishes, > > Harry > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ ____________________________________________________________________________________ Yahoo! oneSearch: Finally, mobile search that gives answers, not web links. http://mobile.yahoo.com/mobileweb/onesearch?refer=1ONXIC _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
