Hi everybody,
I have installed the OTRS 2.2, and then have configed send all email using
SMTP relay via the graphical administration frontend.
Now I try to send an email for a ticket, I get an error message as below,
Software error:
Unknown callback: 'authname'. (user|auth|language|pass)
For help, please send mail to the webmaster ([no address
given]<%5Bno%20address%20given%5D>),
giving this error message and the time and date of the error.
What's happen? why?
I have tested the SMTP server via an email client, it works, so I don't know
why can not send email.
BTW, I have checked the Perl Modules by use the script otrss.checkModules,
reponse result information as below:
CGI ... ok
Date::Pcalc ... ok
Date::Format ... ok
DBI ... ok
DBD::mysql ... ok
Digest::MD5 ... ok
Crypt::PasswdMD5 ... ok
LWP::UserAgent ... ok
IO::Scalar ... ok
IO::Wrap ... ok
MIME::Base64 ... ok
MIME::Tools ... ok
Mail::Internet ... ok
Net::DNS ... ok
Net::POP3 ... ok
Net::LDAP ... not installed! (for directory authentication - not
required)
Net::SMTP ... ok
Authen::SASL ... ok
GD ... ok
GD::Text ... ok
GD::Graph ... ok
GD::Graph::lines ... ok
GD::Text::Align ... ok
XML::Parser ... ok
PDF::API2 ... ok
Compress::Zlib ... ok
Do you know why about this problem?
Thanks and Regards,
Coagent
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