I think it's better to make tests to find out bottle neck of your system and make particular upgrade.
2007/10/19, pri pri <[EMAIL PROTECTED]>: > > hi > thanks for your reply. > i did not know windows platform was the problem here. > unfortunately OTRS is all set up and running here now. > is there any way to improve the performance? > will an upgrade to the latest version help? > thank you > > swatha > > > > Date: Fri, 19 Oct 2007 15:41:33 +0200 > > From: [EMAIL PROTECTED] > > To: [email protected] > > Subject: Re: [otrs] OTRS very slow > > > > Hi, > > > > I would be interested and curious in seeing this "not slow" OTRS and see > > > which time responses you have when displaying queue view, customer_user > > link and overall Agent Administration panels ... etc :) > > > > Which hardware do you have ? Which backend are you using please ? > > > > By the way, about pri pri question, I have also no experience about an > > OTRS install under Windows but as I can see and strongly think > > performance is not the best feature under OTRS, I can advise you to > > dedicate a linux box to OTRS, that will probably avoid some others > > problems linked to Windows ... > > > > Thanks by advance for your answers. > > > > Laurent MINOST > > > > > > Richard Hinkamp - BeSite a écrit : > > > We have an install with 100.000 tickets and it's not slow. It is not > > > running on Windows (Linux+mysql), so don't know about windows > installs... > > > > > > Richard > > > > > > pri pri wrote: > > >> hi all > > >> i have been using OTRS on windows small business server 2003 for 4 > > >> months now. > > >> i am using version 2.2.1 and wanted to know if the system gets very > slow > > >> if there are more than 3000 tickets in my system. i have had frequent > > >> SPAM attacks and ended up with 16- 20 thousand e-mails in my system. > > >> the system is extremely slow. i would like to know if the system will > > >> get very slow if there are more than 3-4 thousand tickets. please let > me > > >> know if you know anything about it. > > >> thank you > > > _______________________________________________ > > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > > Archive: http://lists.otrs.org/pipermail/otrs > > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > Support or consulting for your OTRS system? > > > => http://www.otrs.com/ > > > > > > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support or consulting for your OTRS system? > > => http://www.otrs.com/ > > ------------------------------ > Search from any Web page with powerful protection. Get the FREE Windows > Live Toolbar Today! Try it now! <http://toolbar.live.com/?mkt=en-in> > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ >
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