OTRS does not support this function, in order to achieve this (as has been pointed out previously) you need to configure your MTA to route a copy of the message to a second mailbox and use that mailbox as the backup store.
Steve Mujtaba Karim wrote: > How do I keep a copy of email in my mail server and at the same time > make oTRS fetch email in its database > > > > *Mujtaba Karim* > > *Customer Support Manager* > > *Pix**Sense Inc.* > > 172/P 3rd Floor Block-2 PECHS Tariq Road Karachi 75400 Pakistan** > > * C:* 92.300.821.8601* | **F:* 92.21.432.2721-4* | **E:** > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>* > www.pixsense.com <http://www.pixsense.com/> > > > > > ------------------------------------------------------------------------ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/
signature.asc
Description: OpenPGP digital signature
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
