Once you have the requisites installed for making OTRS function, the editing of the Config.pm is not OS specific. Follow the OTRS doc on LDAP and search the mailing list for examples.
http://doc.otrs.org/2.2/en/html/x1572.html#customer-backend-ldap - The above annoys me. OTRS never updated the 1.3 docs for agent backends and specific hints for AD, which im sure is your LDAP backend. Check this one too: http://doc.otrs.org/1.3/en/html/ldap-integration.html Sorry, no easy button! -Andy On 11/2/07 12:51 PM, "Ryan Stahl" <[EMAIL PROTECTED]> wrote: > Iam having a hard time getting LDAP to authenticate customers. Not sure if Iam > modifying the correct files or not. Could someone please help me out? It seems > all the documentation is getting stuff to work on linux. > > > > Ryan S. Stahl > True Oil llc. > IT Technician > MCSA > > The information in this electronic mail message and any attached files is > confidential and may be legally privileged. If you are not the intended > recipient, delete this message and contact the sender immediately. Access to > this message by anyone other than its intended recipient is unauthorized. You > must not use or disseminate this information as it is proprietary property of > the True companies. Communications on or through the True companies' computer > systems may be monitored or recorded to secure effective system operation and > for other lawful purposes. Thank you. > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ --
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