I am a newby but learn fast. the email section is confusing .how do I set up an the tool to capture emails? meaning our customers send an email to [EMAIL PROTECTED] and the email causes a record in OTRS?
I control the company mailserver. -- Thank you, Jim Romano DataForceCRM.com 214-717-5508 For customer support visit http://www.dataforcecrm.com for Wiki, Forums, Live Chat, Documentation [EMAIL PROTECTED] _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
