Hi,
If you mean : create a FAQ entry from an answer done for a ticket ?
I wondered a few weeks ago how to do this and still not having any
answer at the moment, I wonder if it's possible at the moment ?
Would be interested if you find how to do it please.
BR,
Laurent MINOST
DataForce CRM a écrit :
Hi,
I have my faq.pl page up. When an agent answers a queue item, how is the
answer make a FAQ that will show on the faq.pl page.
Regards,
Jim Romano
GM - 817-886-0380 - Skype: DataForceCRM
http://www.dataforcecrm.com
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