Anybody on this? On Nov 22, 2007 5:30 PM, Graham Strang <[EMAIL PROTECTED]> wrote:
> Hello All, > > > > So we have OTRS installed for about a year now and it works like a charm, > however because it works so good we are adding other groups to our install > and are having a size issue with the database. I have read the documentation > and have determined that changing from storing attachments in the database > to the file system would work great, the only issue is that I have a years > worth of attachments clogging up the db and would like to a. still have > access and b. move them from the db to file system. Is there a way to do > this that will still allow access to the attachments? > > > > From my reading it sounds like I can easily switch to File System storage > using the AtrticleStorageFS module, but what happens to my existing > attachments if I do that? The documentations says "Note: If you use OTRS > 1.2 or higher, you can switch from one to the other backend on the fly." > Which I am. Is there more documentation on it than this? Where can I find > it? I do have a sandbox I can test in as I am also in the process of moving > servers. > > > > Graham Strang > d 403-450-3629 c 403-978-6706 > -------------------------------------------------- > Ice Edge Business Solutions > 7303 - 30th Street SE, Calgary, AB T2C 1N6 > t 800.605.6707 f 403.723.6644 www.ice-edge.com > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ >
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