Dear Members,I am facing problem in escalation time in otrs. Escalation time disturb automatically, suddenly once with in a week.
Like i set escalation time = 18 Hrs. suddenly it shows 14 hrs. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
