Oh yeah, and you do probably have to install the full client as well

-Andy

On 12/5/07 10:09 AM, "Andy Lubel" <[EMAIL PROTECTED]> wrote:

> Grab the Oracle perl module either from CPAN or your RedHat package
> repository?
> 
> http://www.orafaq.com/faqperl.htm
> 
> -Andy
> 
> On 12/5/07 5:39 AM, "David Salgado Vidal" <[EMAIL PROTECTED]> wrote:
> 
>> Hi.
>>  
>> I'm trying to install OTRS over Linux Red Hat ES 5 using a Oracle database,
>> but it doesn´t work.
>>  
>> When I run ³otrs.checkModules², it says that I have all except DBD::mysql,
>> which I suppose that I don¹t need.
>>  
>> If I run ³CheckDB.pl² I receive next error
>>  
>> install_driver(Oracle) failed: Can't load
>> '/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi/auto/DBD/Oracle/Oracl
>> e.so' for module DBD::Oracle:
>> /usr/lib/oracle/10.2.0.3/client/lib/libocijdbc10.so: no se puede restaurar el
>> `prot' del segmento después de la relocalización: Permiso denegado at
>> /usr/lib/perl5/5.8.8/i386-linux-thread-multi/DynaLoader.pm line 230,
>> <PRODUCT> line 4.
>>  at (eval 19) line 3
>> Compilation failed in require at (eval 19) line 3, <PRODUCT> line 4.
>> Perhaps a required shared library or dll isn't installed where expected
>>  at /opt/otrs/Kernel/System/DB.pm line 197
>>  
>>  
>> And when I try to access to OTRS URL, I receive next error.
>> Software error:
>> Permission denied at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm line
>> 81, <PRODUCT> line 4.
>> For help, please send mail to the webmaster ([EMAIL PROTECTED]
>> <mailto:[EMAIL PROTECTED]> ), giving this error message and the time and 
>> date of
>> the error. 
>> 
>> I¹ve installed this software in my otrs server
>>  
>> Redhat EL 5
>> oracle-instantclient-devel-10.2.0.3-1
>> oracle-instantclient-sqlplus-10.2.0.3-1
>> oracle-instantclient-basic-10.2.0.3-1
>> Perl 5.8.8
>> OTRS 2.2.3
>>  
>> The database is Oracle 9i
>>  
>> Could anybody tell me something about it?
>>  
>> Thanks.
>>  
>>    David Salgado Vidal
>> [EMAIL PROTECTED]
>>     Telf. 942 355 931
>>  http://www.mundivia.net
>>  
>> 
>> 
>> _______________________________________________
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>> Archive: http://lists.otrs.org/pipermail/otrs
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>> Support or consulting for your OTRS system?
>> => http://www.otrs.com/
> 
> 
> 
> 
> _______________________________________________
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> => http://www.otrs.com/

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