Hello, > >> Subject OTRS eats blanks between words if the theme of the > >> message is written by Russian letters. > > source of the problem not known for me for now.
Problem: when sending message with utf-8 characters in headers (Subject, To, From etc), OTRS encodes these headers loosing spaces between words. Source: MIME::Words is used for encoding. This is an old RFC-incompatible module. Solution: use MIME:EncWords. I filed a bug about this: http://bugs.otrs.org/show_bug.cgi?id=2592 There is a patch attached to the bug that fixes this behaviour: http://bugs.otrs.org/attachment.cgi?id=249 -- Cronfy. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
