Here is the story so far, I followed how to in the OTRS manual for how to set up LDAP to play nicely with Windows Active Directory. I just need to know if I provide you guys with the information for our configuration, can you tell me what the things like what BaseDN and ou can dc should be. Here is my information:
Active Directory Server is @ 10.0.0.41 Active Directory's host name is: vdp-dc-003 Domain or Forest everyone is under is: VERNON_FR OTRS Active Directory User is: otrs_ldap OTRS Active Directory Password is: (You could just put stars so I know where to put it) Any help is greatly appreciated :-)
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