> perhaps a nice way to make it easier so others don't make same > mistake(and keep asking same question) is to have some bold italicized > text that say "Make sure to SELECT all queues otherwise you won't > receive notifications"....
That's a work-around. The nice way would be to make an interface that adheres to the standards that people know. The admin of OTRS is a user interface disaster - yes, everything works fine, but you have to forget most of what you know about how a user interface is supposed to work. Luckily most of the frontend makes perfect sense. -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
