I don't see why it wouldn't be possible.
Copy the otrs directory elsewhere, edit the config (otrs location, database
details) edit apache config....
If you're worried though, you might want to run virtual private servers....
----- Original Message -----
From: "Gary Sedgwick" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, January 16, 2008 9:55 AM
Subject: [otrs] OTRS support for virtual sites
Hi,
I'm new to OTRS, and looking at installing it on a CentOS server with
Apache (and mod_perl). However, the server is currently hosting numerous
websites and e-mail accounts under different domains (i.e. virtual sites),
and I would like to provide an OTRS "instance" for each domain. So, for
example, foo.com would have a website www.foo.com, and should have its own
OTRS "instance" (and associated tickets, users, etc.), whereas bar.com has
a website www.bar.com hosted on the same server, and should have its own
OTRS "instance".
I believe I could achieve this by having multiple installations of OTRS;
however, that would then become a nightmare to support with say hundreds
of virtual sites running from the same server (an upgrade or patch would
have to be applied to hundreds of installations). So what I require is
one OTRS installation, with individual config and database for each
virtual site. In fact, I don't really mind if there is only one database
(this might even be preferable), but the tickets/users etc. of foo.com
have to be completely separate (and inaccessible) by bar.com's
tickets/users etc.
Please could someone advise if this is possible? I have trawled the
documentation, web, mailing lists etc. and have not found an answer, let
alone any config to achieve it.
Thanks in advance,
Gary
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