Hello,
I am trying to use OTRS filtering features, that allows to use
custom external script for filtering. I am talking about
Ticket -> Core::PostMaster -> PostMaster::PreFilterModule###4-CMD:
configuration option.
But it looks like that PostMasterPOP3.pl script dies with "Broken pipe"
error when filter meets message larger than 65535 characters:
$ /usr/local/otrs/bin/PostMasterPOP3.pl
Message 1/54 ([EMAIL PROTECTED])
Broken pipe
And it is not script problem - I tried to substitute a dummy script, that just
logs time of execution and exits, and there was "Broken pipe" still.
To have a quick workaround, I patched Kernel/System/PostMaster/Filter/CMD.pm
to check current message size and skip filter if it is larger than 64k:
--- CMD.pm.orig Thu Jan 17 18:04:58 2008
+++ CMD.pm Thu Jan 17 17:44:58 2008
@@ -57,7 +57,8 @@
}
# execute prog
my $TmpFile =
$Self->{ConfigObject}->Get('TempDir')."/PostMaster.Filter.CMD.$$";
- if (open(PROG, "|$Config{CMD} > $TmpFile")) {
+ my $PlainEmail = $Self->{ParseObject}->GetPlainEmail();
+ if ((length($PlainEmail) <= 65536) and open(PROG, "|$Config{CMD} >
$TmpFile")) {
print PROG $PlainEmail;
close (PROG);
}
Test perl script that uses pipes works fine on my system:
$ cat pipetest.pl
#!/usr/bin/perl -w
my $PlainEmail = "T"x10000000;
open(PROG, "|/usr/home/otrs/bin/if-letter-is-spam-adv.awk > /tmp/cronfy");
print PROG $PlainEmail;
close (PROG);
So this is some OTRS-related problem.
Did anyone meet this? Any ideas?
Thanks in advance.
--
Cronfy.
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