Hi.
Is a customer and a queue in the same group(Admin-> Customer user groups)?
--
Best regards ,
Andrey Feldman
Tina Kerr ?????:
Powered by OTRS 2.2.4 <http://otrs.org/>
When I am logged in as a customer, I am unable to view any tickets
from My Tickets or Company Tickets. I know this question has been
posted previously,
http://lists.otrs.org/pipermail/otrs/2006-July/011838.html
But I am unable to find a thread to the resolution.
Please Help,
Thanks!
Tina Kerr
Manager, Production Support
Office: 214-618-9540
Fax: 303-635-2005
Mobile: 303-884-0058
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