Gabriella Asprella Libonati wrote:
What you mean exactly by architecture - Do you refer to the data
base underlying OTRS?
When I first started using OTRS I remember I found a diagram with
the tables used for this application.
If that's what you're looking for, I can have a look tomorrow when
I'm in the office and send you further details.
I think I've saved that diagram in my local disk there.
The database diagrams can be found on the OTRS FTP server:
ftp://ftp.otrs.org/pub/otrs/misc/
Nils Breunese.
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