Lars Monsees wrote:
afaik, the blinking queue contains the oldest of all tickets.
don´t know how to stop it.
It's pretty easy to use grep and find all of the blink instances in
the OTRS code:
----
# grep -rn blink *
Kernel/Modules/AgentTicketQueue.pm:800: $QueueStrg .=
"<blink>";
Kernel/Modules/AgentTicketQueue.pm:806: $QueueStrg .= "</
blink>";
Kernel/Modules/AgentTicketPlain.pm:85: $Text =~ s/^((X-
Mailer|User-Agent|X-OS):.*(Mozilla|Win?|Outlook|Microsoft|Internet
Mail Service).*)/<blink>$1<\/blink>/gmi;
Kernel/Modules/AgentTicketPlain.pm:86: $Text =~ s/(^|
^<blink>)((X-Mailer|User-Agent|X-OS|X-Operating-System):.*)/<font
color=\"blue\">$1$2<\/font>/gmi;
----
Modify as needed. The first two are the blinking queue names. You
could just change those <blink> tags to empty strings or <em> tags for
instance.
Nils Breunese._______________________________________________
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