> >>> [Company_Name#<OTRS_Ticket_Number>] Re: <OTRS_CUSTOMER_Subject> >
try this: <OTRS_CUSTOMER_SUBJECT[20]> Just for the records as I don´t know how to solve this: Company_Name should also be replaced? Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
