В сообщении от Wednesday 30 January 2008 14:46:59 Peter van Beugen написал(а):
> Use the OTRS
> $Self->{'SendmailBcc'} = '' function
> See the documentation
> http://doc.otrs.org/2.2/en/html/a2644.html#Framework
excuse me, but I can't use it. Please, read:
> But, for archive reasons, we are want to collect all ***agent's*** replies
in archive box
> 1. use "sendmail_bcc" feature.
> when i use it, it sends ALL letters, *** including autoreplies*** , to
archive mailbox. it's not correct.
Any other suggestions?
--
Mike Lykov
System Administrator, Domain Name Registrar REG.RU
http://www.reg.ru/ +7 495 580-11-11 int. 504
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