Well, thanks for the tip I did search as you suggest and modified the application pool in IIS to use one of the default identities
I also modified the Cron4Win32.pl script to point to the correct directory. No I get a different error I get "The page cannot be found" Any ideas? Have anyone error successfully installed otrs on windows from the source package? On 1/30/08, Sune T. Tougaard <[EMAIL PROTECTED]> wrote: > > Dunno if it's this simple, but there's a "known issue" with IIS on 2003 > with a service pack applied at the "wrong" time. > (i think it was something like that) > > Re-applying the Service Pack, should fix this specific issue. > > You may google IIS 2003 service unavailable, and you'll probably find a > few articles about it. > > Of course, there may be other issues causing it. > > -- > /Sune > > > ------------------------------ > *From:* [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] *On Behalf Of > *Tcl Warrior > *Sent:* 30. januar 2008 14:31 > *To:* [email protected] > *Subject:* [otrs] Windows Install - Service Unavailable > > > > Service Unavailable > > Okay, I am trying to install otrs on a windows 2003, IIS6, Sql2005 and > Activestate Perl. > > So what I did was. > 1) I Downloaded the source install for window from > http://ftp.otrs.org/pub/otrs/otrs-2.2.5.zip > 2) I used the mssql scripts inside it to create the otrs database, I > changed all references in the scripts from system_user to systen_users since > mssql complained that system_user is a key word. > 3) I prepared the necessary IIS virtual directories as described in the > otrs faq ( http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=123) > 4) I donwloaded and install per Activestate 5.8 and installed all the > extra packages for otrs ( okay to do this i kinda cheated I downloaded and > installed using the windows installer on a different machine copied the > packaged folder from it and used as a repository and installed all the extra > packages from it, this is atfer i failed to get all the extra packages for > perl 5.10 > 5) Created the Config.pm <http://config.pm/> file and fixed it according > the instructions here > http://www.mail-archive.com/[email protected]/msg20036.html > 6) Downloaded, installed and started cronw (cron for windows) - I didnt do > much else, this is the step i have most doubts about, since i didnt modify > anything in the otrs files to point to cron or anything in cron to point to > otrs > > I think this is all, but sadly it failled > http://localhost/otrs/index.pl return a page with the message > Service Unavailable > > I am for now out of ideas! > I dont know why the official documentation dont describe the manual > install for windows since I am sure many ppl will want to install otrs under > the same setup that I have, the windows setup easy as it is, is only for > mysql and apache! > > I have to use windows and sql 2005, its our company standard, I dont have > a choice. > > If someone can supply simple steps, or if the developers can fix the > official docs, it will be strongly appreciated > > > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ >
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