Craig Meirick wrote:
I am looking for a way to limit the queue selection in the
[customer::new ticket::to] field. I
would like for my customers to only have a choice of one or two
queues. This way the
customer will not see all the queues, only the ones that I choose.
Thank you for your help.
I believe you should be able to achieve this using the ACL feature in
OTRS: http://doc.otrs.org/2.2/en/html/c1881.html
Nils Breunese.
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