Hello,
we used OTRS 2.1.5. Some customers want to receive notification of change
state, change owner, change file et some others don't want to receive this
notifications.
It's seem that we can make a choice by queue and not by customer.
Is it possible than each customer customize the notification ?
If not , is it planning for a next release ?
thanks
best regards,
--
Serge ALGAROTTI Ecole des Mines de Paris
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