Shawn Beasley wrote:
Hi Daniele,
On the basis of your suggestion I am developing a way to provide
customers with a per queue custom form.
I am developing a php set of forms using javascript to fit my
customers needs.
As soon as I finish I'll post my addition here in order to let you
enjoy what I am doing with your support. (especially the great
suggestion I received from Sune T. Tougaard and the availability
that Shawn Beasley offered me)
What I need now is a working information.
Am I limited in the number of
CustomerTicketMessage###TicketFreeText I can use?
Yes
How many Ticket::Frontend::CustomerTicketMessage###TicketFreeText
am I allowed to use?
In the current version of otrs there are 16 available.
May I plan to use 48 different
Ticket::Frontend::CustomerTicketMessage###TicketFreeText?
Hmm.
Daniele, do you really need FreeTextFields for all those different
pieces of info? You could also put some data in the mail body maybe.
Nils Breunese.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
