Have you tried the stats module? You should be able to easily create a report that will give you that information, but I personally have a php boilerplate app that I customize with SQL queries whenever I get a request like this from management, and send the link to them so they can run the report whenever they want.
Josh On Thu, Mar 6, 2008 at 4:41 AM, BCWINFO <[EMAIL PROTECTED]> wrote: > This is for my boss! > > ;-) > > I tried Search but I couldn't do that. > > Any suggestions? > > Diego > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ >
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