Wes Sothard wrote:
I am wondering if it is possible to track equipment with OTRS. If so, is it also possible to have it find all the equipment attached to the network?
OTRS doesn't have this. I believe OTRS::ITSM might have some features in that direction. The ITSM documentation is here: http://doc.otrs.org/itsm/1.0/en/html/ There's a separate mailinglist for ITSM: http://lists.otrs.org/mailman/listinfo/itsm
I know that OCS Inventory NG can do things like that, but that won't integrate with OTRS AFAIK: http://www.ocsinventory-ng.org/
Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
