All, Please ignore my question. For future reference I'll post the answer.
The header used there is actually an image (also explains why I could not find it with a text search). The image is located in var/logo-otrs.png. I can be set through 'bConfig Options: Framework -> Core::PDF' and then modify the value for 'PDF::LogoFile:' Arnold. > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Arnold Ligtvoet > Sent: dinsdag 25 maart 2008 13:38 > To: User questions and discussions about OTRS.org > Subject: [otrs] PDF header > > Hi, > > When I print a ticket in PDF it shows a header with the text: '((otrs)) > Communication with success!'. I've searched everywhere for this header, > because I'd like to modify it to include our company name. > > I've tried locating this header in: > PrintHeader.dtl > AgentTicketPrint.dtl > AgentTicketPrint.pm > > However I could not find it? When I do a text search on the OTRS > directory for 'Communication with' it only shows up in: > CHANGES.txt > otrs-initial_insert.xml > mysql.html > RFC.html > > None of which seem to do anything with printing tickets? > > Arnold. > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
