What errors are you getting? Post the complete errors to your email. Also,
make sure you have ldap working correctly before you use it to authorize and
authenticate users.
On Tue, Mar 25, 2008 at 9:31 AM, ammad shah <[EMAIL PROTECTED]> wrote:
> * i did alot of configuratios foudn on internet, but getting erros on
> httpd error log my Config.pm is*
>
> $Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
> $Self->{'AuthModule::LDAP::Host'} = 'cc-pdc.test.local';
> $Self->{'AuthModule::LDAP::BaseDN'} = 'ou=test, dc=test, dc=local';
> $Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName';
>
> $Self->{'AuthModule::LDAP::SearchUserDN'} = 'cn=otrs ldap, cn=Users,
> dc=test, dc=local';
> $Self->{'AuthModule::LDAP::SearchUserPw'} = '0tr$2008';
>
>
> # This is an test configuration for an LDAP auth. backend.
> # (take care that Net::LDAP is installed!)
> $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
> $Self->{'Customer::AuthModule::LDAP::Host'} = 'cc-pdc.test.local';
> $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=Users, dc=test,
> dc=local';
> $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
>
> # The following is valid but would only be necessary if the
> # anonymous user do NOT have permission to read from the LDAP tree
> $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=otrs ldap,
> ou=Users, dc=test, dc=local';
> $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = '0tr$2008';
>
> # CustomerUser
> # (customer user database backend and settings)
> $Self->{CustomerUser} = {
> Name => 'Datenbank',
> Module => 'Kernel::System::CustomerUser::DB',
> Params => { Table => 'customer_user',
> # to use an external database
> # DSN => 'DBI:odbc:yourdsn',
> # DSN => 'DBI:mysql:database=customerdb;host=customerdbhost',
> # User => '', Password => '',
> },
> # customer uniq id
> CustomerKey => 'login',
> CustomerID => 'customer_id',
> CustomerValid => 'valid_id',
> CustomerUserListFields => ['first_name', 'last_name', 'email'],
> # CustomerUserListFields => ['login', 'first_name', 'last_name',
> 'customer_id', 'email'],
> CustomerUserSearchFields => ['login', 'last_name', 'customer_id'],
> CustomerUserSearchPrefix => '',
> CustomerUserSearchSuffix => '*',
> CustomerUserSearchListLimit => 250,
> CustomerUserPostMasterSearchFields => ['email'],
> CustomerUserNameFields => ['salutation', 'first_name',
> 'last_name'],
> # ReadOnly => 1,
> Map => [
> # note: Login, Email and CustomerID needed!
> # var, frontend, storage, shown, required, storage-type,
> http-link
> [ 'UserSalutation', 'Salutation', 'salutation', 1, 0, 'var' ],
> [ 'UserFirstname', 'Firstname', 'first_name', 1, 1, 'var' ],
> [ 'UserLastname', 'Lastname', 'last_name', 1, 1, 'var' ],
> [ 'UserLogin', 'Login', 'login', 1, 1, 'var' ],
> [ 'UserPassword', 'Password', 'pw', 0, 1, 'var' ],
> [ 'UserEmail', 'Email', 'email', 0, 1, 'var' ],
> [ 'UserCustomerID', 'CustomerID', 'customer_id', 0, 1, 'var'
> ],
> [ 'Userlocalment', 'localment', 'localments', 1, 0, 'var' ],
> [ 'ValidID', 'Valid', 'valid_id', 0, 1, 'int' ],
> ],
> };
>
> # CustomerUser1
> # (customer user ldap backend and settings)
> $Self->{CustomerUser1} = {
> Module => 'Kernel::System::CustomerUser::LDAP',
> Params => {
> # ldap host
> Host => 'cc-pdc.test.local',
> # ldap base dn
> BaseDN => 'dc=test, dc=local',
> # search scope (one|sub)
> SSCOPE => 'sub',
> # The following is valid but would only be necessary if the
> # anonymous user does NOT have permission to read from the LDAP tree
> UserDN => 'cn=otrs ldap, ou=People, dc=test, dc=local',
> UserPw => '0tr$2008',
> AlwaysFilter => '',
> SourceCharset => 'utf-8',
> DestCharset => 'iso-8859-1',
> },
> # customer uniq id
> CustomerKey => 'sAMAccountName',
> # customer #
> CustomerID => 'mail',
> CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
> CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
> CustomerUserSearchPrefix => '',
> CustomerUserSearchSuffix => '*',
> CustomerUserSearchListLimit => 250,
> CustomerUserPostMasterSearchFields => ['mail'],
> CustomerUserNameFields => ['givenname', 'sn'],
> Map => [
> # note: Login, Email and CustomerID needed!
> # var, frontend, storage, shown, required, storage-type
> #[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
> [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
> [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
> [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
> [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
> [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
> [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
> #[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
> #[ 'Userlocalment', 'localment', 'description', 1, 0, 'var' ],
> ],
> };
>
>
>
> when i try to login otrs
>
> [EMAIL PROTECTED] using password. but getting errors. help required by all
> of you.
>
> --
> M Ammad Shah
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> Support or consulting for your OTRS system?
> => http://www.otrs.com/
>
--
Ezra Taylor
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