Re: [otrs] Ticket name

[Shawn Beasley]

DAVAUT Benoit [FR] schrieb:

Hi,

Sorry, my question wasn't complete:
Once a ticket created with any name, I would like to be able to change it from 
the agent user interface.

Thanks' for your help.

Benoit DAVAUT

-----Original Message----- From: Shawn Beasley [mailto:[EMAIL PROTECTED] Sent: jeudi 27 mars 2008 12:37

To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Ticket name

Hi Benoit,

Hello,


Is it possible to change the ticket name via the admin area of OTRS ?!

If possible, how ?

You can change the title in the free fields mask.

You can change the title in the free fields mask.

http://img72.imageshack.us/my.php?image=titlejf6.jpg



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Shawn Beasley
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